Customer workspace
Branded portals, pickup requests, manifest uploads and customer-specific reporting.
THE ITADops LAUNCH PLATFORM
Your entire business. Working as one.
Explore the planned launch feature set. From the loading dock to financial reporting, ITADops is being built around a single connected record of the business.
01 / LAUNCH PLATFORM
A clear program. A connected customer.
Bring the customer relationship, service agreement and job requirements into the same operational record.
Job programs & SOW guidance
Resale, recycle-only, best value, lease return, redeployment, decommission, donation and custom programs.
Company & contact records
Unique identifiers across customers, vendors, carriers, lessors and downstream partners, with bulk imports.
Address books
Searchable pickup and delivery locations with structured addresses and validation workflows.
Service commitments
Customer terms, required documents, accepted-receipt SLA triggers and job-level requirements.
Customer communication
Individual access, email invitations, notifications and a retained history of the job.
02 / LAUNCH PLATFORM
Every handoff, in the same story.
Follow the job from pickup planning to delivery, accepted receipt and processing, with a shared view of the inbound workload.
Shipment lifecycle
Assignment, pickup scheduling, shipped dates, transit updates, delivery, receipt, processing, screening and closeout.
Pallet & package lines
The same handling units on both sides of the dock, with piece counts, weights and comments.
Receiving control
Partial receipts, discrepancies, quarantine and authorized approvals before acceptance.
Searchable shipment history
Find a single shipment by job number, customer, carrier or date range.
Labels & pallet signs
Job and handling-unit identification, receipt dates and delivery dates in label or letter-size formats.
Separate responsibilities
Distinct logistics, carrier, receiving and outbound shipping permissions.
03 / LAUNCH PLATFORM
A better rhythm at the audit bench.
Start with the right catalog item. Identify the physical unit. Record what was actually observed. Keep incomplete work visible.
Catalog-first identification
Browse and filter by manufacturer and asset type; add or copy variants with duplicate checks.
Asset-type templates
Required observations, tests, grading, acceptance criteria and configurable findings.
Practical configuration controls
Dropdowns and add options, MB/GB capacities, drive details and multiple GPU configurations.
Unique asset identity
Sequential Asset IDs, serials, customer tags and controlled duplicate-serial exceptions.
Multi-user workstation
Job-locked sessions, source pallet selection, shared grids, saved views and searchable records.
Clear completion requirements
Save as Not Audited, show missing checks, screen completed work for review and close with authorization.
04 / LAUNCH PLATFORM
The right outcome for every asset.
Bring warehouse control and customer disposition decisions together, from available inventory to an authorized outbound movement.
Warehouse visibility
Facilities, internal locations, pallets, packages, serialized stock and detached components.
Disposition matrices
Configurable rules for resale, redeploy, parts, recycling, return, donation and destruction.
Controlled activation
Review and activate customer matrices, charges and storage policies with clear ownership.
Value recovery
Grading, repair and processing costs, sale lots and customer recovery programs.
Outbound accountability
Allocation, picking and shipment manifests that support recorded dispositions.
Strict job closeout
Required audit, media, approval, shipment and supporting evidence before final closure.
05 / LAUNCH PLATFORM
Turn the work into financial clarity.
The planned finance suite brings customer terms, performed services, recovered value and financial reporting into one business flow.
Rates & commercial agreements
Versioned rates, customer and job overrides, included quantities, minimums and explicit no-charge terms.
Service & storage billing
Processing charges, pallet and piece occupancy, grace periods and controlled adjustments.
Invoicing & settlements
Invoices, credit notes, customer statements, recovery settlements and revenue-share calculations.
Receivables & payables
Customer balances, supplier charges, payment allocation and reconciliation.
Accounting & tax
General-ledger posting, account mappings, tax configuration and accounting-system integration.
Payments & financial insight
Payment collection, job profitability, revenue, expenses and management reporting.
06 / LAUNCH PLATFORM
Accountability, built into the work.
Support R2v3 and e-Stewards programs with connected evidence, controlled decisions and records that can be reviewed.
Chain of custody
Source customer, job, shipment, receipt, pallet, asset and outbound references.
Individual media evidence
Drive-level handling, sanitization and destruction records, including serialized removed drives.
Downstream qualification
Facility and material-stream scope, due diligence, certificate review and expiry tracking.
Compliance procedures
Required documents, approved workflows, review responsibilities and customer-specific obligations.
Evidence & certificates
Report and certificate uploads, proof of processing and retained completion records.
Reviewable history
Activity logs, permission controls, approval records and searchable job histories.
07 / LAUNCH PLATFORM
Connect the tools. Keep the proof.
The integration plan connects ITADops with Eradova and business systems through authenticated, controlled data exchange.
Eradova integration
Per-media sanitization results and verification evidence associated with the correct serialized asset.
Flexible erasure operation
Eradova USB, network/PXE and offline workflows, with remote sanitization for supported devices.
Operator assessment
Pre-sanitization findings, supported method selection and customer-policy controls.
Certificates & evidence exchange
Uploaded reports, individual media certificates and retained source references.
Licenses & wipe credits
Authenticated downloads, credit bundles, usage tracking and balance visibility.
APIs & business connections
Scoped API tokens, accounting-system connections and controlled third-party integration.
08 / LAUNCH PLATFORM
The controls behind a growing business.
Give platform owners and tenant administrators the tools to manage access, configure services and protect operational continuity.
Modular subscriptions
Platform-managed tenant modules and seat licensing, separate from security roles and customer service prices.
People & responsibilities
Employee identifiers, individual accounts, invitations and administrator-approved password-reset workflows.
Backup & recovery
Tenant exports and restore tools, scheduled hourly or daily backups and retained recovery instructions.
Platform administration
Tenant management, shared catalog editing, diagnostics and log viewing.
Reporting & dashboards
Operations, production, warehouse, finance, compliance and personal work views.
Guided configuration
Setup progress, reusable templates, bulk imports and contextual Help & How-To.
THE RECORD IS THE CONNECTIONAssets. People.
Assets. People.
Value. Evidence.
Follow the physical asset and the business decisions that surround it. Each department contributes to the same story.
- One customer and job context
- Individual identities and responsibilities
- Connected financial and operational records
- Evidence retained through final disposition
YOUR OPERATION, YOUR CONFIGURATION
Made to fit the business.
What makes ITADops an ERP?
Its launch platform brings customer programs, logistics, receiving, audit, inventory, finance, compliance and administration together around shared business records.
How do modules and user access work?
Choose the modules and seats that match your team. Commercial license types remain separate from security roles, so each person receives the permissions appropriate to their work. All pricing is by quote.
Can we use our own audit procedures?
The planned workflow supports asset-type templates, required observations, tests, acceptance criteria and condition findings, with review and activation controls.
How will ITADops support R2v3 and e-Stewards programs?
Through custody records, individual media evidence, downstream document review, expiry tracking and controlled disposition. Your management system and independent certification assessment remain essential.
How does data erasure fit in?
Eradova integration is part of the launch plan, connecting supported sanitization workflows, wipe credits, verification results and certificates to individual media records in ITADops.
THE NEXT CHAPTER STARTS HERE.
Request a quoteBuild your next chapter with ITADops.
Bring your ambition. We’re building the platform for it. Discover the ITADops launch experience.